This page explains the Single Cell Discoveries billing process, which applies to all our services, with the exception of ordering plates.
- For every new project, we will provide you with a quotation. When you agree with our proposal, you sign the quotations electronically. To request a quotation, simply click the button below or contact us at firstname.lastname@example.org.
- Using the signed quotation, obtain a Purchase Order (PO) from the purchasingdepartment of your institute or company. Please make sure to include the quotation number on the PO as well. Send the PO to email@example.com for us to process.
Once we’ve received the PO, you can submit your samples on our website and send them to us.
- We’ll send you an invoice for the first 50% of the project, on 30-day payment terms. Once your data is ready, we’ll confirm that the first invoice has been paid before sending you the data.
- Once you have all your data, your project is completed and we’ll send the second and final invoice for the project. Again, this invoice is payable within 30 days.
If you have any questions about your PO or invoice, please contact us at firstname.lastname@example.org.
A quotation is a formal offer from us, Single Cell Discoveries, to you, our client. This document contains information on which product or service we will provide you with, what the deliverables and timelines are, and the price payable. Please bear in mind that a quotation is not an invoice and cannot be used to make payments.
No, if you want to make a payment, we’ll need to send you an invoice (see below). Please do not use the quotation to make a payment, otherwise your payment may be missed by our
A PO, or Purchase Order, is a formal document from your own company or institution that represents an order for our products or services. The PO is usually based upon the initial quotation. Once we have a valid Purchase Order, we’ll be able to quickly start processing your samples.
A PO allows us to create and send an invoice to your institute or company. Without a PO, your organization’s financial department won’t know if our invoice is correct, which could delay the project.
An invoice is a formal document with a request for payment.
If this happens, we’ll contact you to discuss your options.
No. This new payment process only applies to new projects from January 2022.