Submit Samples

Use the form below to submit your pre-made libraries for our sequencing service.

This will inform our services team of the expected arrival of your samples and provide us with the necessary information for processing. Upon submission, you will receive a confirmation email automatically.

If you have any inquiries regarding the sample submission, please do not hesitate to contact us or refer to our sample requirements page.

Your details - Step 1 of 12

Please ensure you have the following information prepared before starting your sample submission:

  • 1. Contact Details
  • Your contact details
  • Customer code
  • Not signed up as a customer yet? Please click here to sign up.
    Don't remember your customer code? Please send an email.

  • 2. Financial Information
    • Quotation number
    • PO number
    • PO document

  • 3. Project Information
    • Information can be found on the quotation.
    • Always refer to your quotation while completing the sample submission form.

  • 4. Sample Information
    • Biosafety/GMO status
    • Sample details

  • 5. Data Handling
    • Data contact details (name and email)
    • Species to map to
    • Additional mapping requirements
    • ⚠️ Warning: If sequences are not provided during sample submission but are provided afterwards, an extra mapping fee will be charged.

    FAQ
    What is the turnaround time for next generation sequencing?

    As the fastest sequencing service provider in Europe, we are dedicated to turnaround times for 1–2 weeks for 10x Genomics single-cell transcriptomics libraries and other Illumina compatible libraries.