Submit Samples

You can use the form below to submit your samples for all our sequencing services, including custom projects.

This will inform our services team of the expected arrival of your samples and provide us with the necessary information for processing. Upon submission, you will receive a confirmation email automatically.

If you have any inquiries regarding the sample submission, please do not hesitate to contact us or refer to our sample requirements page.

Please send the services team an email with the tracking information after shipping your package.

Your details - Step 1 of 12

Please ensure you have the following information prepared before starting your sample submission:

  • 1. Contact Details
  • Contact person for the samples
  • customer code

  • 2. Financial Information
    • Quotation number
    • PO number
    • PO document

  • 3. Project Information
    • Information can be found on the quotation.

  • 4. Sample Information
    • Biosafety/GMO status
    • Sample details

  • 5. Data Handling
    • Details contact person for sending the data
    • Species to map to
    • Additional mapping requirements

    ⚠️ Warning: If sequences are not provided during sample submission but are provided afterwards, an extra mapping fee will be charged.

    FAQ
    How many plates should I sort for each sample?

    We advise two plates for each sample or condition. This ensures a technical backup plate is always available in case something goes wrong with shipment or processing.